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Auto Dealerships

INDUSTRIES

Auto Dealerships

Inventory Management
  • Locating vehicles in a timely manner especially when customers are waiting
  • Low battery/fuel issues before a test drive or upon customer delivery
  • Floor plan audits are way too time consuming and cost inefficient
  • High inventory insurance cost and liability of damage to vehicles
  • Theft of inventory and resulting premium increases

Potential Losses – Through extensive research and firsthand experience in the car business we have found the following:

  • When locating a vehicle, the sales rep has difficulty finding the vehicle 26% of the time.
  • If it takes longer than 9 minutes to locate a vehicle, your customers are 78% less likely to buy.
  • Customers encountering a low battery or fuel issue on the lot are 82% less likely to buy a vehicle.
  • A vehicle not starting due to a dead battery would be THE major deterrent from purchasing.
  • Customer retention and CSI tend to decrease do to the above issues.

*Remember your customer are only visiting 1.7 dealerships before they buy, so maximize your opportunities!