BILLING AND CANCELLATION POLICY
BILLING POLICY
Monthly Billing:
- Credit card will be charged the first month of data upon activation
- Recurring charge will be automatic on the same day of the month as the activation
- Subscriptions provide service for a month at a time
- Cancellations can be submitted at any time during the service month
- Cancellations MUST be submitted PRIOR to the next month's charge
- We do NOT provide prorated refunds or credits for canceling a subscription
PrePaid Billling:
- Credit card will be charged the full prepaid amount upon activation for the term selected (6 month, 12 month, 24 month)
- Prepaid subscriptions are NOT automatically recurring. Notifications to the email on the account will be sent prior to the expiration date
- We do NOT prorate refunds or provide credit for canceling a subscription
CANCELLATION POLICY
- All cancellation requests must be received PRIOR TO your billing date to stop further data charges
- We do NOT provide prorated refunds or credits for canceling a subscription
Cancellation request submission options:
1) Log into your account via the APP > Resources > Account Management > Enter PIN or Password > Cancel Service > Deactivate Device
2) Log into your account via https://www.landairsea.com > Advanced Options > Manage Devices > Deactivate
**Cancellation is effective at the end of the monthly billing cycle in which you cancel.
You can also e-mail:
